Ashley Stewart Reviews

Worst customer service from a supervisor name Sharonda she was rude and short tembered and got real load on me I had to ask her to please calm down

All the items that are on sale are not available to add to the cart. Then you visit the website when the sale is over then all the items are miraculously available to add to the cart. This company is a scam and I will not be buying!

This place has become horrible. I placed an order of 9 items. I didn't realise that my address did a automatic change until after I pushed it through. I called sat on the phone waiting for 1 hour 15 minutes for them to tell me I was told I couldn't make any changes to the wrong address to the correct one. 3 days later I get an email that said shipped but less 5 of my items which were all of the items that were on sale and still no cancellation because "YOU" can't make any changes. She says because it shipped which is not true. The shipping label had been made but the post office had not received the package. I prefer to take that small hit on my credit to close my account with this company 3 strikes I'm out.

I purchased my order. Paid extra for shipping for my trip. Order comes 4 days before my trip. Great! Problem is it wasn't my order. My order was over $300. They won't ship out another order. They will only refund my order but not until they get the wrong order back. Oh but they can go ahead and place another order for me. So then they will have over $600 from me. Have they seen the price of gas. The return policy needs to be updated now. I've shopped with AS for years. This is the worst..

I ABSOLUTELY LOVE everything I purchase but the bra and panties does it for me I have never had so many different colors and styles! When I put them on ohhhhhhhhh the joy I feel is overwhelming! It feels good to be able to choose and to have intimates that match my attire everyday feels special. The panties are exquisite because there is no sagging anywhereeeeeeeeee. The bra really makes the clothes I wear look so much better. I'm even in love with the way they pack it and ship it! So I feel like I definitely get my money's worth! I highly recommend to every woman that they purchase from you all. Writing this almost made me cry because I just opened up the rest of my intimates and I am so pleased. I have never returned anything that I've purchased and I know that I never will and I'm trying to be the first customer in history that doesn't return anything to this company

The only reason they received 1 star is because you can't send it without it. I have shopped with this company for over 10-15 years with no problem until ordering off their website. I only order on the web because there is no store where I live now. The first time was sweaters that looked like it had been used. This time I order two packages and returned them. THEY DO NOT GIVE YOU YOUR FULL REFUND. I spoke with Dametria and she had a nasty attitude so I asked for a manager and she hung up on me. I called back and spoke with Brandi (a manager.) This is 9 days after they have received my packages and they still haven't scanned them in. I WILL NEVER ORDER FROM THEM AGAIN.

I decided to give Ashley Stewart a try and I sincerely regret it. I purchased undergarments and none of them fit right. The butterfly bras are permanently stuffed and make my boobs look unreal in size. I know my bra size, but these cups are super big and they don't keep my girls in place. Wire bras are painful, but the 4 small wires on each side make wearing this bra painfully painful. It will not be a good day if you're wearing the butterfly bra all day... if you can make a full day. I like the concept of the butterfly bra, but it's a no for me. The instructions say machine wash, but I only got to wear it one time because the metal hook that connect the front bra strap to the back bra strap broke, it's not fixable unless you have an industrial sewing machine. And their panties don't get tighter as you wash them... they get more loose. I also purchased a bracelet that turned penny cooper in a matter of days. I thought it would last a month at the most, but it didn't. I will NEVER buy from A. S. again.

I place my order they never ever gave me my confirmation number are my tracking number I have been emailing them for it until this day no one have got back with me this company is so very bad once they get your money they just forget about you I will never ever deal with this company again

Ashley Stewart closed my account for no use of the card in which the card was issued to me with NO expiration date and or chip in it which therefor the card couldn't be used online. I called several times in reference to this and I was told that a new card would be issued to me with this information on and and they apologized for the inconvenience and problems this may have caused. When I called a few weeks after not receiving the new card I was told that my account was closed because of inactivity? My bill was paid in full and was up to date so this was indeed a problem for me. I will no longer shop with this company.

I came across AS on FB. Saw a camo skirt with a turtle neck sweater and fell in love. Bought the outfit immediately after seeing the ad. Since then, I've bought approximately a dozen full outfits. Everything from skirts, tops, dresses, rompers, suits, dusters. Prices to me are very reasonable. Im always finding coupon codes or they are running sales. The quality of everything Ive gotten to date has been outstanding. Everything fits great and is true to size. I am completely willing to pay full price for their stuff but I think Ive bought everything at 30-50% off. I get compliments EVERY time I wear AS clothes. The one thing I cannot speak on, which may explain bad reviews, is the customer service. I haven't had any issues so I have no idea if customer service is good or bad or what their return policy is. Hopefully I never have to find out. All of my orders have come fast. Been correct and fit perfect and were of excellent quality. My only complaint is a bunch of stuff has sold out before I could buy it but that's on me. I became a customer in 2019 and AS has remained in my top 3 stores